[Resolved]  Flipkart — want to return a product but account blocked

Address:

Banglore, Bhojpur, Bihar, 802301

I ordered a product from flipkart named google chromecast i got its delivery but it was not compatible with my tv so i returned that they gave me replacement and blocked my account but as you know this will also not compatible so i will again go for refund this time but they are now saying you are reseller so you will can't access your account
Where are consumer rights in this country these multinational companies making fool o[censored]s cheating us

3500 rupees is a big amount and they blocked my account so i could not return this feeling very frustating about their service will never use flipkart again and will file case against them how to do tell me cause return policy will be end on 10th may.