[Resolved] Flipkart — Warranty terms violated by flipkart | |||
My name is raja k and i have bought a lenovo a7000 mobile from flipkart. My order id is od[protected] and the imei / serial no. [protected]. The problem of my phone is, whenever i am trying to shoot image / video blackened display is coming. More than 15 times it occured. I was shocked. I just felt it may be critical issue. Because whenevr trying to shoot the image / video blackened screen only coming. I have to restart the mobile. Kindly, sell defect - free products. We are ready to buy online products. Why you are giving 30 days product return warranty period. Do not violate warranty term anytime. Actually, you people never hear what we are telling. Actually, we never ask 30 days product return warranty. But we want to buy defect - free products only. Call centre peoples not ready to hear our problem. I am So vexed because i have bought defected product. No one is ready to return the good conditioned product. It is defected so marked for return within the 30 days return product warranty. Your people just rejected my return request without any proper reason. This behaviour is called warranty statement violated without prior any reason. I never asked refund money for defected product. So i am vexed for purchase of defected product. Raja k Madurai Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Aug 07, 2015 Flipkart Customer Care's response Tried reaching cust, no response, mail sent req for alt no.
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