[Resolved]  Flipkart — whirlpool 190 l direct... with order id od[protected]

I booked whirlpool refrigerator on 21sep2017 i got msg for packing on 24th september but on 25th september products not delivered so wanted to cancel order but as per flipkart policy once product dispatched they cant cancelled order so once product out for delivery if v reject products automatically order ll cancel like that they told but i haven't got call for delivery. Meanwhile i m trying to cancel in my order ac due to technical issues cancellation is not happening i called more than 20time s to customer support and sent a mail also there is no proper response from tech support i got a call and they said that its not happening from there end also so i got mail asking for ac details to refund amt on 18th oct 17 once i replied to that mail after that also refund not happens again i m calling everyone time i call they created new complaints nd they closing case without solving issue
I need to pay my bill i have cancelled my credit card emi so now waiting for refund from past 1 month everytime they giving reasons but they are not cancelling order nor refunding pls help me out