[Resolved]  Flipkart — Whirlpool 300 L Frost Free Triple Door Refrigerator, It stopped working. technician visit had happened but they are not replacing

Address:

D 405, Aparna cyber life, hyderabdad

Whirlpool 300 L Frost Free Triple Door Refrigerator, It stopped working. technician visit had happened but they are not replacing it.

Order ID : OD[protected]

At the time of placement of order, the demo & installation date was scheduled on 9/10/2021.

After the demo, it was stopped working. I have raised a return request on 10/10/20201. The schedule was not followed by the Flipkart technicians and after a lot of follow up, the technician reached my place on 19/10/2021 and said there an issue with compressor. I have immediately raised a return request.
Now the status is not getting updated. In the portal and they are saying they cant take it return, they will replace it since 5 days but there is not status update.
I have seen many complaints from the seller and Flipkat is not taking action. The seller name is IWQNBecommerce