[Resolved]  Flipkart — wishmaster denied pickup

Address:	Tirupur, Tamil Nadu, 641603
Website:	Flipkart

I had ordered a phone on exchange. I went to the delivery hub to drop my old phone and pick up the new phone. The ekart delivery guy took the old phone started inspecting it and he took some photos and sent it to his supervisor. After some time he came back to me saying that he can't accept the phone as it has microscopic paint job missing on the side if the phone. Let me be clear in the below link
https://stories.flipkart.com/smartphone-exchange-deals/
It is mentioned that only 2basic checks will be performed one is whether the phone is in working condition and the other is whether there is any damage to the display. My phone is in working condition and there is not even a scratch on the display. And why is this happening... If flipkart approves the exchange who are these guys... How come they have the authority to deny the product...???... Unfortunately the phone that i wanted was flipkart exclusive... If not i would have gone for amazon which would be hassle free...
After all this this... Flipkart people will come saying.."we spoke with the customer... Explained about the exchange policy... And cancelled the order... Refund will be initiated.. Blaaah. Blaaah blaaaah...
P. S my friend ordered a phone on exchange in a different city got it delivered successfully, the ekart delivery guy didn't speak a word... (His phone had no paint literally)... Seriously people don't know why it is like this.. And one more thing couldn't attach the photo as i had no microscope.