Flipkart — Without deliver product just giving false updates

Nov 04, 2020

Updated by Arun EK After extended issue resolved date from 22, 24, 27, 31, 2, 3, after tat without date it’s shows issue will be resolved soon. But nothing resolved but urself changed on tat all dates issue resolved.
After crossing 2 weeks of delivery date by making many calls to customer care and writing many mails, yesterday that is on nov 3 only I got a call from ur customer that seller accepted tat fault.. they ready to refund amount.. they ready to send item to same amount which I order when I reorder through the same seller.. and it will be updated in my order within 24 hours. But nothing changed as like before. That’s why I mailed u again. Now in mail u replied that product will reach me as soon as possible. It’s delayed due to unforeseen courier service
Always just reply something for a message and u itself changed issue resolved. Just fake fake fake fake fake fake updates.
Now ur mail reply today is right or ur customer care reply yesterday that’s is refund processed within 24 hrs as received to u from the seller side with reference no IN[protected] is right.
Not make me much more tensioned by just reply something. I have all ur reply. Don’t make it much more complicated. Check properly and reply me after verified fully.
Below one is the message from ur side

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Message from Flipkart
Today, Nov 04
Hi Arun,

Thank you for writing in.

We understand that you want to know when the delivery of your product – 'Samsung Galaxy Note10 Lite (Aura Glow, 128 GB)'.

We can relate to your concern and know how important it is for you to get information around your query.

We are sorry for the trouble caused to you due to this issue.

We would like to let you know that your order was delayed due to an unforeseen issue faced by the courier service provider. The seller is in touch with their courier service provider to make sure it reaches you as soon as possible.

Your order is our priority, and we are trying our best to serve you as soon as possible.

Please be assured that we're always putting in measures to make your shopping experience a seamless one and would like to thank you for your continued trust and understanding.

We hope the information provided was helpful. For any other queries, please feel free to email us and we would be happy to always assist you.

We would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

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