[Resolved] Flipkart — Worst flipkart service - delivered samsung 22F5100 / defective set

venkateshadi

from Bengaluru, Karnataka

Address:

560018

I ordered TV on[protected] Samsung 55.88cm (22) Full HD LED TV (UA22F5100AR, 2 x HDMI, 2 x USB) but delivered on[protected]. The company delivered defective set. I am watching videos on occasionally. When I watching 1 or 2 hours, the video come and go and even sound was also not good. On[protected] the display was completely gone and switch on TV no power comes in TV. I refund request on[protected]. The company sent the message resolve completely on[protected], the no technician or call from the company. I had called several times to flipkart. The company’s one of the representatives says that your the query / problem resolved on Friday 07th July 2017. Kindly sent the technician and Kindly refund my amount of Rs 10800/- as soon as possible.

Thanxs
Varalakshmi Venkatesh
[protected]
********
ORDER DETAILS
ADDRESS
MANAGE ORDER
Order ID
OD[protected] item)
Order Date
Thu, Jun 22nd '17 4:40 PM
Amount Paid
₹10, 800through Cash on delivery
Varalakshmi Venkatesh
Venkatesh Varalakshmi, C/o P Vincent (Meri) 90/E, 4th Cross, 2nd Main Road Vittal Nagar BENGALURU, KARNATAKA 560026 India Bangalore, Sri Rukmini Panduranga Temple Bengaluru - 560018, Karnataka
Phone[protected]
REQUEST INVOICE
?

NEED HELP?

Samsung 55cm (22) Full HD LED TV
10 Days Replacement
Seller:
OmniTechRetail
Ordered
Packaged
Shipped
Delivered
Returned
Your request for return is being processed
Sat, 1st Jul 9:21 am We are processing your request for return
₹10, 800?

Delivered on Fri, Jun 23rd '17
REFUNDREQUESTED
We're processing your refund request. Watch this section for updates. Refund will be transferred to your Bank Account within 2 business days (Bank holidays not included) after pick up is completed.
TECHNICIAN VISIT SERVICEIN PROGRESS
By Samsung
Expected by Mon, 3rd Jul
Authorized Service Engineer will do the following, Repair / change the defective part, Provide replacement to the customer in case part / product not repairable (only after replacement request approved), Repair Services

Total₹10, 800

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Aug 13, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.

Verified Support

Jul 09, 2017

Flipkart Customer Care's response customer complained that product is having video and sound issue. Hence we have arranged technician to check for the product. post that we will take action. customer agreed and closing the case from our end.