[Resolved] Flipkart — worst quality product & no service after sales

Samfrq

from Nagpur, Maharashtra

Address:

Gurgaon, Haryana

Hi
I ordered a Trimmer from Flipkart
Brand #Beardo on 15th September 2019.
Order delivered by 16th September 2019.
After 2 days when i used it ...it started making some foreign noise..i felt something is broken. ..
I saw that Flipkart return policy also got over.
I complaint to Flipkart for the solution because i didn't got any customer care number on Google.
Neither any service center in Mumbai & thane.
Flipkart gave me a number & email.
I called on the number & the executive said hold on for a minute...& That minute never ended...& Call got disconnected after 25 minutes.
I wrote a mail but later the mail was sent return to me saying some wrong email.
Please look into the matter

Was this information helpful?

No (0)

Yes (0)

Jan 31, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 30, 2019

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused
We are glad to inform you about your return request of the product has been completed by the seller and the refund has been completed on 05 Dec 19 and this should have been credited in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.