[Resolved] Flipkart — wrong delivery of mobile | |
Order ID: OD[protected] I had ordered Asus 6z 64 GB on Aug 11, 2019 in exchange offer I also give Redmi note 5 pro. But I was delivered REALME X.I had videographer the whole opening process, the delivery slip/invoice found inside the box is not matching with my address & invoice detail, perhaps the inside product is delivered to this addressee& his ordered product was wrongly exchanged with mine. I have made several complaints to customer care& sent mails but the reply is always " we don't have replacement policy. Kindly help. Ramesh Jangra M [protected] E mail. [protected]@yahoo. co.in Was this information helpful? | |
Jan 11, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 04, 2019 Flipkart Customer Care's response Hi, We're writing to you about your SAsus 6Z (Black, 64 GB) with order ID OD[protected]. We’d like to let you know that your request for a replacement cannot be fulfilled by the seller as the courier service provider has confirmed delivery of the order with the product being intact. | |
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