Flipkart — Wrong Delivery then wrong commitment by customer care executive- Pathetic service completely Dissapointed | |||
I ordered Moto E, It's back cover and screen guard on 11th june..your track order page shows it has been delivered on 17th.since then I have complained around 7 times tht I haven't received my product but your merciless executives give wrong commitment tht they are working on it..they gave me three days time to track the but till now o haven't received any response. .rather helping me out you all making it a mess for me..I gifted this phn to my dad whose birthday was on 18th but till now u haven't delivered it rather u all making me round and round from here n dere...u told me tht u would be getting ur DRS sheet by three days but till now no responce received..u all having such pathetic service tht in today's time r not able to investigate it 3 days...do we live in era of 1960 or wht...how u manage ur supply chain system. ..tht it take so much time to track anything. ..seriously I was loyal customer of flipkart but now I am not...u should stop doing ur business if you can't help your customers. .I have spoken to ur team to kiran, bala, sayed hussein, tariq...all r merciless agents just give wrong commitment. ..if you help me then return back my money..I will make sure tht at least my friend circle should not buy anything from u...just shut down ur business n stop making any commitment ... Dear Customer, Greetings from Flipkart! Order Number: OD[protected] We tried to reach you on the contact number provided to us regarding the status of the delivery for the above order. However, there was no response for the same. Request to wait till monday waiting for courier internal update. We sincerely apologize for the inconvenience caused due to the delay in delivery and appreciate your patience and understanding in this regard. Did I solve your problem? Please click here to let me know. Please write back to us should you have any other questions or need further assistance. Regards, arunkumar.g Customer Support Incident History Customer By Email (.)19/06/2014 02.10 PMCall me on [protected] I am waiting for d response Sent from Samsung Mobile -------- Original message -------- From: Flipkart Customer Support Date:19/06/2014 13:50(GMT+05:30) To: prithvi.[protected]@outlook.comSubject: . [Incident:[protected]] Response Via Email (syed.hussain)19/06/201401.50 PMDear Customer, Order Id:OD[protected] We have been trying to contact you regarding the issue that was addressed to us, however we are unable to reach you . Kindly provide us with an alternate contact number so that we can get in touch with you to resolve the issue. [---001:001051:37689---] Was this information helpful? | |||
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