[Resolved]  Flipkart — Wrong information provided by customer care executive

Address:

Mumbai City, Maharashtra

Sir, I have ordered Dell venue 8 for 15999/- and got delivered the same by 12th August and I have ordered this on COD basis, but the same time the offer of SBI was going on for 10% cash back on debit and credit card of SBI. So I called up on flip kart toll free number and spoke to their executive about the same and they informed me that I can swipe my SBI Debit card when their delivery boy came to your place for delivery so you will get the 10% cash back but till now I haven't received any cash back from SBI so I called up to their customer care executive and they informed us that if We do the online transaction through Flipkart.com then we will receive such cash back, but this information they are giving now and not when I called up to confirm that we will get 10% cash back at the time of delivery, due to such a wrong information I am suffering of loss, kindly help me in this issue as this mistake has been done by flip kart executive and its their duty to compensate this mistake.