[Resolved] Flipkart — wrong product delivered (bally, west bengal)

Soumirb

Address:

711201

Hi,
I had placed the order for handfit 100% pure rosemary essential oil vide order no. Od[protected]. However, upon delivery found handfit argan oil has been delivered. These are obviously not the same. We need immediate replacement with the correct product. Please treat this as urgent and take immediate action.

Regards,
Tridib roy
[protected]
Roy. [protected]@gmail.com

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Apr 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Mar 11, 2019

Flipkart Customer Care's response We have been trying to contact cx on his number "[protected]" & "[protected]" however, we are unable to get in touch. Have sent mail to his registered email id to share us an alternate contact number and a convenient time between 9 AM - 9 PM, so that we can arrange a call back to you to address the concern to ensure a prompt resolution.

Verified Support

Mar 18, 2019

Flipkart Customer Care's response We have been trying to contact the cx on number "[protected]" however, we are unable to get in touch with you. Sent email to roy.[protected]@gmail.com to share alternate contact number and a convenient time between 9 AM - 9 PM, so that we can arrange a call back to you to address the concern to ensure a prompt resolution.