[Resolved] Flipkart — Wrong product received from flipkart | |
I orderd lenovo ideapad gaming 3 ryzen 5 8gb 1tb and 256gb laptop(rs 62000) order id OD[protected] on 20th oct 2021 and i recived lenovo ideapad slim 3 intel core i3 with 4gb ram and 256gb storage(rs 30000) i told delivery guy this is not when he delivered on 25th oct and open the box he said to contact the flipkart customer care so i tried place return request but the return request is not working showing error like this a open delivery you return the product so i contacted flipkart coustomer care they postponed the team call with me but they are helping me this return policy last date is nov 1 so i concerned about the product and my money.
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Nov 2, 2021 Complaint marked as Resolved They solved my issue and approved my return request and refunded my money back to my account it took lot of time but they did it thanks Flipkart customer support has been notified about the posted complaint. Oct 28, 2021 Updated by Akhilesh9999 Issue is not resolved because they said they will contact you but they never do and i do not have the product i book i have the product lenovo ideapad slim 3 intel i3 with 4gb ram and 256gb storage color silver or platinum gray that is not what i orderd mine is lenovo ideapad gaming 3 ryzen 5 8gb ram 1th and 256gb storage color black    | |
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it's been 10 days they are not responding and now they blocked my account i am unable to check my refund is processed or not.