[Resolved] Flipkart — wrong product received from flipkart - order details: od[protected] | |||||
I booked a VIVO V11 Pro mobile cost of 25000 on 19th September and I got Motorola Headset cost of 2499 on 20th September. Delivery boy also taken by buyback mobile. Flipkart taken 24 hours to take a compliant. Afterwards they are keep on extending the ETR. But no Use. I am called their customer care executive more than 20 times. Flipkart CE told concern team will call me but I am getting only mail that they are not able to catch me on my mobile. I even shared my alternate number and email id. But till now no response from their concern term. Order Details: OD[protected] [Incident: IN[protected]] I will be thankful if someone helps me to get back my mobile Was this information helpful? | |||||
Nov 6, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Sep 26, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Oct 05, 2018 Flipkart Customer Care's response Customer raised a complaint regarding wrong product received, we have interacted with the customer and confirmed that replacement product got delivered, Hence closing the case from our end.
| |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46546
Pending
0
Resolved
25436
View all 46546 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment