Flipkart — wrong shippment and later not accepting to pick the product up and not providing refund

Address:

Mumbai City, Maharashtra

OD[protected] this is my order ID register mail id is [protected]@gmail.com So my complain is you guys including your manager Punit and Syed and mail reply from Silvester and Rohit V have given me fake promise dates of 7th and 8th july 2015 for the pick of the wrong delivered product has not been done. Your manager Mr. Syed putted false allegation against me saying that we don't deliver different product for second time. On that issue i was said him to ask your ekart delivery boy Ajay mohite how saw the different shoe in the Puma box as the box was open and he is aware of the whole matter. The false dates and promises which you provided. 1. On 6th July i got mail saying we will pick your product up on 7th july. 2. On 7th July i got sms saying we willcall 7.30pm on 8th july. 3. On 7th July i got sms again saying we will call by 8.30 on 8th july. 4. On 8th July i got sms saying we will call you by 12pm on 9th of july. 5. On 8th july i got sms again saying we will call you by 10 am on 11th july. 6. On 8th july i got sms again saying we will call you by 8.30 pm on 10th of july. 7. On 8th July i got sms again saying we will call you by 1.30 pm on 09th july. (just now i got this) MAY I KNOW WHY Are YOU GUYS FOOLING AROUND WITH ME ?