[Resolved] Flipkart — wrong size.. la milano solid men polo neck grey, blue t-shirt | |||||
I have ordered 2 t-shirt of medium size.. But i received 1 medium grey and 1 large blue. Which is totally not what i have order, so this is completely their fault.. So i requested for an exchange, since there is no exchange available so i asked for a refund which is my rights. But after asking for a refund they said our sales person will reach your door to collect the package on mentioned date.. But on the same date when the sales person suppose to come at my address. I received a message saying that your return request is been cancelled.. So i called the customer care to know the complete scenario why it is been cancelled they where like it is been cancelled from the seller itself without sharing any further feedback.. So the cc (Customer care) person launched the request again for refund.. Then again i got a new date.. But again the same thing happened and this time i received a feedback saying the product was damaged. But no # sales person as come to my address to collect the product or even bothering to see the product.. From the day one i have not even used it more from than 2 minutes and it is completely as it is with all the label, price tag etc within it.. I have been a very bad experience with filpkart both from there seller and cc and do not have any option to escalate this within all my friend circle and i will also going to post this on all my social accounts like fb, twitter, linked in etc to make sure this should not happen with anyone else. Was this information helpful? | |||||
Dec 13, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 12, 2018 Flipkart Customer Care's response We will revert on it.
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