Flipkart.com — flipkart order complaint

Address:Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India, 560103
Website:www.flipkart.com

Dear sir,
I had ordered vivo z1 pro by prepaid mode (Debit card) order id - od[protected] date on 08/aug/2019 their courier partner ekart delivered this product on 14/08/2019 after that flipkart cancel this order on approx 23/aug/2019 by their technical fault and initiated refund the courier boy came and he demanded money 13508. Because order had canceled but i payed him by phonepay because product already delivered me on 14/08/2019. It this case i complained so many times to flipkart to update the status but no response i feced two issue in this case 1-i loosed rs1000 by bank offer debit card and 2- i loosed 42 super coins because being order cancelled
Very worst service
+8 photos
Was this information helpful?
No (0)
Yes (0)
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
Flipkart Customer Care's response
Hi,
We are sorry to let you know that your order for this order Vivo Z1Pro (Sonic Blue, 64 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 20 Aug 19 and it should have reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.
Sep 22, 2019
Updated by Raghvendra sharma90
I already received order you should confirm the status that order had been delivered not cancel.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46546
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information