[Resolved]  Flipkart.com — Fraud by a Flipkart executive

Address:

New Delhi, Delhi

I have placed an refund request for my GOOGLE NEXUS 5 MOBILE and the details are below:

Order ID: OD[protected]
Seller: WS Retail
Order Date: 19 May, 2014 6:13 PM

They send an executive to pick the phone but at that time I am not available at home and my parents are there and they deny to refund the product as they do not have the information to refund the product to any executive.
The executive give its mobile number([protected]) to my parents in case if i want to return the product and on
10th June 2014 I call on the same mobile number([protected]) and ask to pick the mobile/refund the product the executive told me that he will come in the evening to pick up the product.In the evening around 5.00 pm the executive come to my house and told me that he did not have acknowledgement slip and i refund the product without taking the acknowledgement slip and he told me that within 3-4 hrs a message will come on my mobile number for the product refund and within 24hrs your amount will get refunded, but from the next day the executives mobile number([protected]) is switched off and when i am calling to FLIPKART to know the status of my refund they will say that we did not received the product till now.

Kindly please help me regarding the fradulent cause by the flipkart executive.
As Flipkart is a big organization and if this kind of fraudulent is happening than its a big problem for flipkart.
Please contact me on my email id : amitshokeen.[protected]@gmail.com and in case if you need anything else email me on this email regarding the same.

Name : Amit Shokeen
Email id : amitshokeen.[protected]@gmail.com