Flora Sensations — No response to refund status

Website: florasensations.com

Order #14917

Ordered a cake on 8th October 2024. They cancelled the order as mentioned below:

[protected][protected][protected]---
Dear Customer,

We are really sorry for the delayed response and inconvenience caused to you.

We are really sorry to tell you that currently we are unable to deliver your product at this time as our sellers are located too far away. We have to cancel your order, and you'll receive your refund within 10 to 15 working days.

We really apologize again for the inconvenience caused to you.
[protected][protected][protected]----

They sent a mail saying that the money would be refunded in 10 to 15 Working days. Since then I have sent multiple emails but no response from their side.

Today is 13th December 2024, I didn't receive any refund and no response.

They do not have a phone number listed on the website.

I request to take Strict action against Flora Sensations.
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Dec 13, 2024
Updated by Ajithkumar. A
UTR Number:[protected]
Transaction ID: T2410081226499162285335 (Phonepe)
 
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