Flora Sensations
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Flora Sensations Complaints & Reviews

A
Anjana Vijayakrishnan
from THIRUVANANTHAPURAM, Kerala
Sep 12, 2024
Oct 23, 2024
This thread was updated on Oct 23, 2024
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Refund my debited amount for undelivered cake

Website: www.interflora.in

Since I'm waiting from aug 28th.. no refund has been made.. fraud company... Kindly refund my amount in a week...
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A
Ayyanar Koil
Sep 11, 2024
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Neither deliver nor refund

Website: florasensations.com/cakes

Order #14010

I'm ordered cake online through flora sensation website for a special occasion also i made payment earlier but till now I didn't receive my order. They send me a confirmation mail continue with processing mail finally they declare that we couldn't deliver your product because your location is so far from our seller.

Then I don't know why they mention that we deliver across India within 2 hours. They...
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Website: Florasensations.com

I ordered a cake and I got a confirmation email. Next day it got cancelled and they said the cash will be refunded within 10 days. And since then there is no refund or reply to emails...
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K
Keshav Raja
from Pune, Maharashtra
Aug 26, 2024
Aug 26, 2024
This thread was updated on Aug 26, 2024
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No Refund (4 months), Fake Company

Address: Kalkaji, New Delhi, 110019 India
Website: florasensations.com

I have ordered birthday cake and few other items on 18th April 2024, order got canceled on 20th April 2024.
I am still waiting for refund, No reply for my email's also.
Looks like this is a fake company they never refund the amount....
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F
Faizann Khan
Aug 13, 2024
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Cancelled Birthday Cake Delivery - Unacceptable!

Website: florasensations.com/contact

Order:12916
I am writing to express my extreme disappointment and frustration regarding the cancellation of my birthday cake order on [date] and the subsequent delay in refunding the amount paid. Despite my previous email and explicit request for a prompt response, your company has failed to provide a satisfactory resolution or even acknowledge my concerns.

Your actions constitute a clear breach of contract and violate...
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A
Abuhisham
from Jagtial, Andhra Pradesh
Aug 12, 2024
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No refund received for non delivery of cake

Address: Kalkaji, New Delhi, 110019 India
Website: florasensations.com

Order # 11713

Ordered a cake on 10th July 2024. They cancelled the order saying that the seller was situated far away and hence the order would not be delivered.

They sent a mail saying that the money would be refunded in 10 to 15 Working days. Since then I have sent multiple mails but no response from their side.

Today its 12th August 2024, i didn't receive any refund.

They do not...
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K
Khushboosaxena01
Aug 10, 2024
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Not refund my money even after 1 month

Website: florasensations.com

I ordered a cake on 12th july 2024 of Rs 850 having Order id 11793. They cancelled my order at the last moment and saying that the seller is too far and are unable to deliver the cake. They will return the amount within 10 to 15 working days. But Almost one month is past and they didn't refund the money. I thought the company is fraud and looting the people....
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S
Sudram
Aug 6, 2024
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No refund for non delivery of cake

Order no 12131

Ordered a cake on 22nd July 2024. They cancelled the order saying that the seller was situated far away and hence the order would not be delivered.

They sent a mail saying that the money would be refunded in 10 to 15 Woking days. Since then I have sent multiple mails but no response from their side.

They do not have a phone number listed on the website.
Strict action should...
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A
Ankkitjec09
Jul 30, 2024
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Money not refunded

Website: florasensations.com

Placed order for a cake on 10th July'24 and did prepayment of 999 Rs, Flora sensations cancelled the order in an hour and sent an email that refund will be issued in 15 days.
Since then I'm following up with Flora sensations, neither refund came through nor their team is responding to any emails...
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C
Chetan C R
Jul 2, 2024
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Refund Status

Website: Flora Sensations

Om Sri Sairam

Greetings for the Day !!!

Dear Sir / Madam, Date :[protected]

You have cancelled my order 10544 on 27th of May, and still you have'nt yet refunded my amount of Rs 499/- with interest.

You may transfer the amount of Rs 499/- + Interest today itself or else i will file a complaint against you in consumer court.

Its already 40 + days as of now. Ill will...
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A
amrita2108
from Gorakhpur, Uttar Pradesh
Jun 20, 2024
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Order not delivered.

Address: Kalkaji, New Delhi, 110019
Website: forasensations.com

I have ordered an anniversary cake and bouquet on 19th June, 2024 at 06.00 pm to be delivered on the same day. At 09:36 pm I sent them a mail asking for the update on order. They have provided only mail service for any kind of communication, for which they replied on 1:01 am, the next day, asking for next day delivery. This is highly outrageous as sending something on someone's special day is important not the day after. Please report this...
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D
devuu.131295
Jun 10, 2024
Aug 12, 2024
This thread was updated on Aug 12, 2024
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No response to refund status

Website: florasensations.com

I had placed my order on May 22nd and the order got cancelled the same day with an email saying the refund will be provided in 10-15 working days.

I have been sending multiple emails to know the refund status but didn't receive any response yet.

Order#10445...
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D
Dinu83
from mumbai, Maharashtra
May 14, 2024
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Non refund of money for cake

I have placed an order of cake on 12th May on occasion of mother's day and in website it shows 4 hour delivery but unfortunately today is 15th and still the status is showing order in processing. I have email them many times but no response from their side.
The cake amount was Rs.960....
+1 photos
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M
madhu.10
from Noida, Uttar Pradesh
May 13, 2024
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Fluttering Vanilla Cake

Address: Kalkaji, New Delhi, 110019 India
Website: florasensations.com

On 12/05/2024, account number is chhaya#1134.
I ordered a cake and the order was placed but it was showing processing, the shipping address was of singrauli, and the delivery was express type and time slot was 4:00 pm to 8:00 pm. Amount is already debited from the bank and the order is still processing and i mailed them regarding the query and asking for the update no response is coming back from their side. My order number was 10201....
+1 photos
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K
Karankeshu20
from Jhalawar, Rajasthan
May 2, 2024
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not getting refund from website for auto-cancelled cake order

Address: Kalkaji, New Delhi, 110019 India
Website: florasensations.com

Order: #8986 for cake delivery placed on 4th April 2024.
1st email received from them saying order placed successfully.
2nd email received from them saying order is getting process.
Then 3rd email saying order got cancelled due to sellers are located too far away and can't deliver so will be refunded in 10-15 working days.

Following up from last 20 days but no response from them....
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Address: Kalkaji, New Delhi, 110019 India.
Website: florasensations.com

Order 9215 for cake delivery placed on 14th April 2024..
1st email received from them saying order placed successfully.
2nd email received from them saying order is getting process.
Then 3rd email saying order got cancelled due to sellers are located too far away and can't deliver so will be refunded in 10-15 working days....
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T
Tsareen
Apr 23, 2024
Apr 30, 2024
This thread was updated on Apr 30, 2024
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No refund received on Order 9419

Website: florasensations.com

I placed order on 19th april and they themselves cancelled the order on 20th April mentioning that i will receive my money back and they will email me when it is initiated..but i have not received any emails from them after that.
They do not have any Phone number listed on website and they do not reply on emails.....
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R
RajeevCh25
Apr 18, 2024
Aug 12, 2024
This thread was updated on Aug 12, 2024
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Cake Cancelled order

Address: Kalki ji New Delhi
Website: florasensations.com

I placed cake order id#9087 on 110th April 24 and it is cancelled 10th April24 itself. Post received an email about the refund. But still the amount is not refunded. Did multiple times sent a mail but there is no response. Amount is 1198Rs......
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A
A. P. Arun Prasanna
Apr 8, 2024
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Refund yet to be received

Website: florasensations.com

Had purchased a cake online from Flora Sensations on March 20th evening around 9 pm in few mins received an email stating cake order has been cancelled due to operational issues even after the stipulated timeline mentioned in the email am yet to get the refund.

Looks like it's a SCAM and many customers have faced similar issues recently. Can you please let me know how to go about in getting the refund....
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K
KarthikaMaglin
Apr 1, 2024
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Refund issue

I placed cake order id#8852 on 26th March 24 and it is cancelled 26th March 24 itself. Post received an email about the refund. But still the amount is not refunded. Did multiple times sent a mail but there is no response. Amount is 849Rs...
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S
Shiva3175
from Bengaluru, Karnataka
Mar 27, 2024
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Refund not received fraud

I placed cake order(id#8127) on 17th Feb'24 and it is cancelled on 18th Feb'24. Post received an email about the refund. But still the amount is not refunded. Did multiple times followup but there is no response. Very recent i received am email that refund amount has been credited to flora sensations flowers wallet and not even able to access that....
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H
Hari krishna_503
Mar 16, 2024
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Not refund my money

I have placed order at 09/03/2024 order number 8548
They cancell order and not refund amount till today, pls help to mark of this website so that other cannot be indulge in this Company scam.
I am attaching my order detail and cancellation detail. Which I received from them.
Url https://florasensations.com/.....
+4 photos
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Address: Kalkji 110019
Website: florasensations.com

Team, I have placed order at 10 Feb 2024 order number 7650
They cancell order and not refund amount till today, pls help to mark of this website so that other cannot be indulge in this Company scam.
I am attaching my order detail and cancellation detail. Which I received from them.
Url https://florasensations.com/...
+2 photos
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G
Gursewaksingh6886
from Panchkula, Haryana
Mar 1, 2024
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Order cancelled by them and not refunding the amount

Address: Operational Address Kalkaji, New Delhi, 110019 India
Website: florasensations.com

I have ordered a cake on 13th of feb, but they have cancelled my order and in thir cancelation mail they wrote that the refund amount will done with in 7 working days. but almost 17-18 days have gone, no one is reverting on mail and i am chasing for my money to get refund....
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S
Sifra
Feb 29, 2024
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Refund not received

I order a cake and bouquet from flora sensation on 10 February and make a payment via phone pe after then I got an order confirmation mail. After sometime I got a mail of cancelled order and in that mail it was mentioned that I will get my refund in 10 -15 Working days. Today is 29 February and till now I didn’t received my money back. I had mailed flora sensations like 10 times but no reply received. Kindly look into the matter and process...
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G
Gau_ri
Feb 28, 2024
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Complaining about refund money

Address: Kalkaji, New Delhi, 110019 India
Website: [email protected]

My name is gauri, I'm from pune.
I had ordered 1 flower booke on feb 7, 2023 at 10:30 am (payment vide phonepay) and the was to be delivered to kota. The company at no time mentioned that they had problems with delivery to the said address. The delivery was supposed to happen between 11 am to 12 pm. I contacted the friend to check if they had received the cake and they said that they had not got anything.
And later on i message...
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B
bhavana bandekar
from Bengaluru, Karnataka
Feb 17, 2024
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Non Refund of money

Address: Operational Address Kalkaji, New Delhi, 110019 India
Website: florasensations.com

I am Bhavana Bandekar aka Prabha Rao. I am a senior citizen from Bangalore and have a grievance against Flora Sensations, a company which claims to deliver flowers, cakes and gifts online.
This is to bring to your notice that this company has not refunded my money for the past 2 months.

I had ordered for a Christmas cake on Dec 24, 2023 at 8.41 pm (payment vide gpay) and this was to be delivered to Palakkad. The company...
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