Fly Mantra — About non refund of my money

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.flymantra.com

I had made a booking on 3rd dec 2015 for travel for travel to lucknow - delhi (Booking reference no. Fly[protected]. The booking did not get executed and despite multiple reminders since then, money is still to be refunded by them. They do not respond to emails. Also, these guys do not know how to reply on phone. Their operators abruptly disconnect the call. Just spoke 5 minutes back again with their executive - tanya, deo and the line was very promptly disconnected when told that this is regarding refund and if she can give me an update... Totally frustrated... Their website does not have a official address. Privacy policy on the website has a incomplete address. Amount to be refunded 3259