Fly Mantra — Air ticket booking

RinkuSingh4187

from New Delhi , Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	www.flymantra.com

On 14 Dec 15, I applied online for a Air ticket from Srinagar to Jammu through fly mantra website and the booking order No FLY292413 dated 14 Dec 15 in the name of Mr Harjit Singh. Rs 1607/- deducted through Paytm wallet transaction ID No [protected]. Booking for same not confirmed by fly mantra till date. While contacted with customers care No [protected] asked to send email. I send emails on 14 Dec 15 & 17 Dec 15 but no action was taken. after number of phone calls to customers care, on 17 Dec 15 asked me your ticket not processed in our server we will refund your money and asked to send bank A/C No, IFSC code and Br Name. I send these details on 18 Dec 15 through email. 2. Fly mantra customers care executive told me that refund is processed within 04 days. But no refund, nor any confirmation received from fly manta till date. 3. Please help me to refund my ticket amount.

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Fly Mantra customer support has been notified about the posted complaint.

Mar 18, 2016

Updated by RinkuSingh4187 Three month passed but Fly mantra not refund my Air ticket booking amount apply on On 14 Dec 15 from Srinagar to Jammu and booking order No FLY292413 in the name of Mr Harjit Singh. Rs 1607/- deducted through Paytm wallet transaction ID No [protected].
Please do needful and refund the booking amount at the earliest.

Apr 24, 2016

Updated by RinkuSingh4187 Respected sir/madam
1. Four month left but Fly mantra not refund my Air ticket booking amount apply ed On 14 Dec 15 from Srinagar to Jammu and booking order No FLY292413 in the name of Mr Harjit Singh. Rs 1607/- deducted through Paytm wallet transaction ID No [protected]. I already contacted customer care to resolve the matter but they give false assurance.

2. Lot of phone calls and email forwarded to fly mantra customer care but no any action taken by this comany. At present days the company not pick my phone and never gove any reply.

3. It seems that Fly mantra is a cheater and fraud company.