Address: | Pune, Maharashtra, 411057 | Website: | www.flymantra.com |
On 9th March 2016. I tried to book a ticket from Mumbai to Kathmandu for 2nd may and made the Payment. i did not receive the ticket but my money was deducted. The company spokesperson asked for my details and promised i will receive my ticket in 30 min.
On 10th March, i asked the company for the status and did not receive a response, so i asked them to cancel my ticket.
On 11th March, when i called the customer service, Mr. Sumit Rajput, the Accounts department supervisor told me that he will not give me any confirmation. He blatantly refused to help and said he will not give me my cancellation confirmation, even though my ticket has not been booked.
I HAVE SO FAR NOT RECEIVED ANY WRITTEN COMMUNICATION FROM THEM all communication is on Phone and i do not trust them looking at their track record. Was this information helpful? |
Fly Mantra — Air ticket cancel
Indigo airline flight no. 341 ref no. fly 11086865 date 19/08/2015 time 6:50 pm maine 18/08/2015 ko ticket cancel karane ke request ki mail bhi dali but abhi tak ticket cancel nahi hua