Food Panda Complaints & Reviews

This has happened to me on[protected]
First i had ordered from hyderabadi biryani hub the amount was rs 267.62 i paid through googlepay.
In few minutes i get the message saying,
Sorry, we've had to cancel your order "s7dx-quyi" from hyderabadi biriyani hub. We'll refund the amount if you were charged.
After few minutes i ordered second time, same thing happened the amount was deducted but the order was cancelled....

We ordered subway from Paschim Vihar branch and the order was accepted by the Paschim Vihar branch. But we didn’t received any thing. When we contacted Paschim Vihar Subway they said order has already been dispatched from there and we tried contacting riders no but it was switched off. So please look into this matter. PFA attaches screenshot of the order placed....

I ordered my food from food panda company on 14th of October 2018 and the order was cancelled fro there end, as per there clause the amount should be refunded by 7 to 10 days .its been more than 10 days now i haven't received any update from them on this.Every time i chat with the customer care they are giving me excuses of technical issue.
Kindly return my paid amount as early as possible or I have to contact consumer foram.
A...

The delevery boy numan shahid Shaikh he’s said he doesn’t want to delever my order he ask me the otp no on ph but he can’t come to deliver my order how irresponsible they are he’s misbehaving with me shout on me very bad he abuse me after that he was giving half bottle he said raste me girgaya but the bottle was close baahar se bilkul aisa nahi lagaa ki wo bottle kahi gira tha what i thought usne aadha piya tha and he was asked me...

I ordered my food from food panda company on 6th of october 2018 and the order was cancelled fro there end, as per there clause the amount should be refunded by 7 to 10 days. Its been more than 20 days now i haven't received any update from them on this. Every time i chat with the customer care they are giving me excuses of technical issue. Please i want this brand label company reality to be confronted....

Order not delivered and cancelled by food panda side . one hour we wait and after that cancelled by their side amount not return full.only phone pay balance given not card deduct from card and half amount given phone pe when you taken money from my credit card so, return on it.why return phone pe. And if your executive or rider not come this side so why taken order and also before that how send your rider by your side....

Food panda is not giving coupons to me they said my account is blocked without any reason they are no giving coupons. Every craving and desert is givem to me without any discount as i have to pay full amount of any cravong and desert in all resturant so i request to unblock my account so that i can also enjoy your food and cravings discount given by you to your user.....

I orderd chicken kathi roll from angeethi sector 31, gurgaon. But i have not recieved my order. When i checked in resturant site, there i found angeethi resturant is closed. And in foodpand app its showing ur food is preparing since last 3 hours. Pathetic n worst app. I want my refund and want to cancel this order. Worst service. Making fool of customers....

Hi i’m anirudh
Foodpanda is cheating on people after taking the order. The order is being taken whether one pays or not but the order is never delivered. They don’t even provide a customer care number to contact. I experienced this incident 2 times and i can’t tolerate it more. I experienced this in chennai and later found out everyone all around are facing the same problem by reading the reviews in apple store. So please take...

Foodpanda blocked my account without any specific reason and now no response from them. Receiving the only system generated emails and messages.

The order was undelivered so i used the coupon again and they are sending the note o[censored]nfair and misuse of the coupon which actually is not done.

A company is not willing to unblock my account it feels like. Please help me unblock and resolve my issue.

My...

15 october'18 at 10 pm i ordered food from food panda payment deducted from my account, but order auto cancelled & now till date no payment refunded nor a call receive from food panda care, 5, 6 time mail sent in [protected]@foodpanda.In & other mail ids provided in their site, but no update received till date.
Order detail is :-
pin: 3116,
order code: x2ib-bzhg
order date: 15-october
order time: 10:11...

I have order 10 times from foodpanda but got massage that due to high volume of order we cancelled your order, some time order could not be fulfilled. I contact foodpanda several time but they say we initiated refund but going to b a month i didn't get any refund. They stole more than 500 rs and now they are not giving me any support even their chat is not working on my phone....

Continuously following up with food panda customer care about the order being cancelled by me due to strike from their end, my money rs.771.50 didn’t credit back to my account against the order number [protected]@1on 26th sept. Request you to take strict action on these food chain who are fooling customer like this. I am pissed off with continuous follow ups and every time their one statement of making payment within 6-19 working days. Plz...

I had ordered food through foodbpanda app. The order got cancelled and they told it will b refunded within 7-8 working days.
I haven't received my refund yet and it's been a month now. It's very disappointing to see them being irresponsible towards this issue. I had dropped several mails and there is no contact number available in the website.
Hoping that you will resolve this as soon as possible....

Placed an order through food panda app on 22 oct at 9pm and made an online payment too.in the app the order was showing preparing and that the delivery boy rajesh lalchand vaish was on his way to collect it. However even after an hour it was still the same status. Called the restaurant from which the food was ordered, and was surprised to be informed that the order had not only been picked from them but also marked as delivered with the pin...

I have ordered french fries on food panda application . I have ordered it from restaurant AFC- americal fried chicken undri . I have ordered it at 8 pm and also paid the amount which is 49 rs by paytm . It is 9 pm now still restaurant is not accepting my order . App also has not any complaint number . How we will get the food or how we can get refund . I am complaing about this application . And i want refund as soon as possible...

Sir i ordered from food panda and applied voucher code on that and rest of the money i paid from my bank account, the amount got deducted but the order is not confirmed and after that again when i tried to do the same,, they blocked my account and now i am not able to place any order from my number.. Please solve this issue as soon as possible. As i am a student i really need it too much, and without any proper check they blocked and also...

I had ordered food worth rs 249 paid by paytm using foodpanda app. But the restaurant cancelled the order. Foodpanda agreed to refund. Bt nothing received yet. R8pg-24ch this is order number. Order was placed on 7th sept’18. And as per refund mail shared by foodpanda 2-3 workings would take to initiate the refund. I had live chat with multiple executives and they asked me to wait. I did mail to them with paytm statement multiple times but...

I have ordered food from food panda on 18th oct 2018. They called me after an hour and said they want to replace the order as no executives are available. Again they called me after another hour and said the same. I told them to cancel and refund my money. It is not yet refunded till date 22 oct 2018. I have raised a request on their app. No response is received yet. I don't find any way to contact the customer care person. I don't want anymore...

Hi,

Food panda is cheating people with fake offers, i have ordered the food on 26 sep 2018 at 1:48 pm, after accepting the order i did not get any updates from the restaurant so i reached out to foodpanda support team after 1 hour and this is the response from them:"your order has not fulfilled", silly reason stating that there is technical difficulty with delivery boy and they said we have refunded the amount. It's been almost...