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Food Panda Complaints & Reviews

www.foodpanda.in
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Updated: May 18, 2023
Complaints 942
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64
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Bad 😕 It seems that Food Panda has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Food Panda reviews & complaints page 8

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R
Reshma Ravikumar
from Bengaluru, Karnataka
Oct 26, 2018
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This has happened to me on[protected]
First i had ordered from hyderabadi biryani hub the amount was rs 267.62 i paid through googlepay.
In few minutes i get the message saying,
Sorry, we've had to cancel your order "s7dx-quyi" from hyderabadi biriyani hub. We'll refund the amount if you were charged.
After few minutes i ordered second time, same thing happened the amount was deducted but the order was cancelled. Amount deducted was rs 246.62
"u6gv-qg5h"

Its been 3 days but i don't get my money back.
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    8
    8800025128
    from New Delhi, Delhi
    Oct 25, 2018
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    Address: New Delhi, Delhi, 110027

    We ordered subway from Paschim Vihar branch and the order was accepted by the Paschim Vihar branch. But we didn’t received any thing. When we contacted Paschim Vihar Subway they said order has already been dispatched from there and we tried contacting riders no but it was switched off. So please look into this matter. PFA attaches screenshot of the order placed.
    +1 photos
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      A
      Anil kumar sgarwal
      from Nagaur, Rajasthan
      Oct 25, 2018
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      Address: Jaipur, Rajasthan

      I ordered my food from food panda company on 14th of October 2018 and the order was cancelled fro there end, as per there clause the amount should be refunded by 7 to 10 days .its been more than 10 days now i haven't received any update from them on this.Every time i chat with the customer care they are giving me excuses of technical issue.
      Kindly return my paid amount as early as possible or I have to contact consumer foram.
      A k agarwal jaipur
      [protected]
      Food Panda customer support has been notified about the posted complaint.
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        S
        SHALU SHAREEF KHAN
        from Mumbai, Maharashtra
        Oct 26, 2018
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        Address: Mumbai City, Maharashtra, 400095
        Website: Foodpanda

        The delevery boy numan shahid Shaikh he’s said he doesn’t want to delever my order he ask me the otp no on ph but he can’t come to deliver my order how irresponsible they are he’s misbehaving with me shout on me very bad he abuse me after that he was giving half bottle he said raste me girgaya but the bottle was close baahar se bilkul aisa nahi lagaa ki wo bottle kahi gira tha what i thought usne aadha piya tha and he was asked me the otp number again i said no i m not giving first you replace my order he said ok but he didn’t come again
        Food Panda customer support has been notified about the posted complaint.
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          M
          Marshal Gails
          from Delhi, Delhi
          Oct 25, 2018
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          Address: New Delhi, Delhi, 110095
          Website: www.foodpanda.in/restaurants/city/delhi?gclid=Cj0KCQjwsMDeBRDMARIsAKrOP7G5qPf0OfJVtXQj4pTcuf8oIVE5QY

          I ordered my food from food panda company on 6th of october 2018 and the order was cancelled fro there end, as per there clause the amount should be refunded by 7 to 10 days. Its been more than 20 days now i haven't received any update from them on this. Every time i chat with the customer care they are giving me excuses of technical issue. Please i want this brand label company reality to be confronted.
          Food Panda customer support has been notified about the posted complaint.
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            P
            parveen grewal
            from Gurgaon, Haryana
            Oct 25, 2018
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            Address: New Delhi, Delhi, 110084

            Order not delivered and cancelled by food panda side . one hour we wait and after that cancelled by their side amount not return full.only phone pay balance given not card deduct from card and half amount given phone pe when you taken money from my credit card so, return on it.why return phone pe. And if your executive or rider not come this side so why taken order and also before that how send your rider by your side.
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              K
              Kartik wadhawan
              from Hyderabad, Telangana
              Oct 24, 2018
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              Food panda is not giving coupons to me they said my account is blocked without any reason they are no giving coupons. Every craving and desert is givem to me without any discount as i have to pay full amount of any cravong and desert in all resturant so i request to unblock my account so that i can also enjoy your food and cravings discount given by you to your user..
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                M
                meetali chauhan
                from Delhi, Delhi
                Oct 24, 2018
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                Address: 122001

                I orderd chicken kathi roll from angeethi sector 31, gurgaon. But i have not recieved my order. When i checked in resturant site, there i found angeethi resturant is closed. And in foodpand app its showing ur food is preparing since last 3 hours. Pathetic n worst app. I want my refund and want to cancel this order. Worst service. Making fool of customers.
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                  A
                  Anirudh Chaganty
                  from Hyderabad, Telangana
                  Oct 24, 2018
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                  Address: Chennai, Tamil Nadu, 600089
                  Website: Foodpanda

                  Hi i’m anirudh
                  Foodpanda is cheating on people after taking the order. The order is being taken whether one pays or not but the order is never delivered. They don’t even provide a customer care number to contact. I experienced this incident 2 times and i can’t tolerate it more. I experienced this in chennai and later found out everyone all around are facing the same problem by reading the reviews in apple store. So please take severe action on this fraud people who are playing with public regarding food as it is the most important thing a human needs. I hope you take a proper action against them
                  Food Panda customer support has been notified about the posted complaint.
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                    G
                    Gulshan Aggarwal
                    from Delhi, Delhi
                    Oct 24, 2018
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                    foodpanda blocked account without any reason

                    Address: New Delhi, Delhi, 110059
                    Website: www.foodpanda.in

                    Foodpanda blocked my account without any specific reason and now no response from them. Receiving the only system generated emails and messages.

                    The order was undelivered so i used the coupon again and they are sending the note o[censored]nfair and misuse of the coupon which actually is not done.

                    A company is not willing to unblock my account it feels like. Please help me unblock and resolve my issue.

                    My...
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                    H
                    Hemant Hem Bisht
                    from Chennai, Tamil Nadu
                    Oct 24, 2018
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: FOOD PANDA

                    15 october'18 at 10 pm i ordered food from food panda payment deducted from my account, but order auto cancelled & now till date no payment refunded nor a call receive from food panda care, 5, 6 time mail sent in [protected]@foodpanda.In & other mail ids provided in their site, but no update received till date.
                    Order detail is :-
                    pin: 3116,
                    order code: x2ib-bzhg
                    order date: 15-october
                    order time: 10:11 pm
                    payment done via. Paytm.

                    Thanks
                    pareshan grahak.
                    Food Panda customer support has been notified about the posted complaint.
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                      I
                      Ishu Nandini
                      from Kodar, Telangana
                      Oct 24, 2018
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                      Address: Gurgaon, Haryana

                      I have order 10 times from foodpanda but got massage that due to high volume of order we cancelled your order, some time order could not be fulfilled. I contact foodpanda several time but they say we initiated refund but going to b a month i didn't get any refund. They stole more than 500 rs and now they are not giving me any support even their chat is not working on my phone.
                      Food Panda customer support has been notified about the posted complaint.
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                        S
                        shikhasachdeva
                        from Gurgaon, Haryana
                        Oct 23, 2018
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                        Address: New Delhi, Delhi, 110075
                        Website: Foodpanda app

                        Continuously following up with food panda customer care about the order being cancelled by me due to strike from their end, my money rs.771.50 didn’t credit back to my account against the order number [protected]@1on 26th sept. Request you to take strict action on these food chain who are fooling customer like this. I am pissed off with continuous follow ups and every time their one statement of making payment within 6-19 working days. Plz help me in getting my hard earning back to my account asap.
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                          S
                          Shaima1
                          from Avinashi, Tamil Nadu
                          Oct 23, 2018
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                          I had ordered food through foodbpanda app. The order got cancelled and they told it will b refunded within 7-8 working days.
                          I haven't received my refund yet and it's been a month now. It's very disappointing to see them being irresponsible towards this issue. I had dropped several mails and there is no contact number available in the website.
                          Hoping that you will resolve this as soon as possible.
                          Food Panda customer support has been notified about the posted complaint.
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                            R
                            Rachcout
                            from Mumbai, Maharashtra
                            Oct 22, 2018
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                            Website: Food panda app

                            Placed an order through food panda app on 22 oct at 9pm and made an online payment too.in the app the order was showing preparing and that the delivery boy rajesh lalchand vaish was on his way to collect it. However even after an hour it was still the same status. Called the restaurant from which the food was ordered, and was surprised to be informed that the order had not only been picked from them but also marked as delivered with the pin being used as well. Such pitiable service from food panda, the food that was paid for never reached us. It is nearing 12 now and we tried the food panda customer service / helpline numbers but all are invalid.
                            Will refrain from using this app, not interested in getting fleased once again
                            Food Panda customer support has been notified about the posted complaint.
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                              S
                              Shraddha Mohite
                              from Pune, Maharashtra
                              Oct 22, 2018
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                              Address: 411048

                              I have ordered french fries on food panda application . I have ordered it from restaurant AFC- americal fried chicken undri . I have ordered it at 8 pm and also paid the amount which is 49 rs by paytm . It is 9 pm now still restaurant is not accepting my order . App also has not any complaint number . How we will get the food or how we can get refund . I am complaing about this application . And i want refund as soon as possible
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                                K
                                Kanishk Baranwal
                                from Bengaluru, Karnataka
                                Oct 22, 2018
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                                Address: 560068
                                Website: foodpanda.in

                                Sir i ordered from food panda and applied voucher code on that and rest of the money i paid from my bank account, the amount got deducted but the order is not confirmed and after that again when i tried to do the same,, they blocked my account and now i am not able to place any order from my number.. Please solve this issue as soon as possible. As i am a student i really need it too much, and without any proper check they blocked and also their customer service never responds... I tried so many times but didn't get any response from them...
                                Food Panda customer support has been notified about the posted complaint.
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                                I ordered food around 5 6 times it got cancelled and haven't recived the refund yet and also i ordered now and delivery executive was abusing me on call and he refused to deliver me the order, this is [censored] foodpanda is fake please call me on [protected]
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                                  V
                                  Vaishalikamble07
                                  from Pune, Maharashtra
                                  Oct 22, 2018
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                                  Address: Pune, Maharashtra, 411028
                                  Website: foodpanda.co.in

                                  I had ordered food worth rs 249 paid by paytm using foodpanda app. But the restaurant cancelled the order. Foodpanda agreed to refund. Bt nothing received yet. R8pg-24ch this is order number. Order was placed on 7th sept’18. And as per refund mail shared by foodpanda 2-3 workings would take to initiate the refund. I had live chat with multiple executives and they asked me to wait. I did mail to them with paytm statement multiple times but no hearing back from them.
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                                    A
                                    Aki Sparkle
                                    from Chennai, Tamil Nadu
                                    Oct 22, 2018
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                                    Address: 600117

                                    I have ordered food from food panda on 18th oct 2018. They called me after an hour and said they want to replace the order as no executives are available. Again they called me after another hour and said the same. I told them to cancel and refund my money. It is not yet refunded till date 22 oct 2018. I have raised a request on their app. No response is received yet. I don't find any way to contact the customer care person. I don't want anymore people to lose their money to this fraudulent. Please help.
                                    +1 photos
                                    Food Panda customer support has been notified about the posted complaint.
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                                    Hi there
                                    My order has been declined twice
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                                    2 items ordered and 1 item only received
                                    from Bihari Ki Shan
                                    order code: e5jb-mgh6

                                    Foodpanda don't have a calling number now. They had chat option, now they removed that too.
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                                      K
                                      k vasanth
                                      from Bengaluru, Karnataka
                                      Oct 22, 2018
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                                      food panda fraud offers: order is not delivered due to silly reason - order id - s1lu-nn9k

                                      Address: 560076

                                      Hi,

                                      Food panda is cheating people with fake offers, i have ordered the food on 26 sep 2018 at 1:48 pm, after accepting the order i did not get any updates from the restaurant so i reached out to foodpanda support team after 1 hour and this is the response from them:"your order has not fulfilled", silly reason stating that there is technical difficulty with delivery boy and they said we have refunded the amount. It's been almost...
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