Food Panda — cancel my order after 2 hour

Website:Food panda

On 8 sept 2018.. I make oder mcd delivery using aplication food panda.. I make oder before 10pm.. Then i received call from customer care.. There informed me.. There recieved double oder.. N i request cancel one oder due to first oder unsuccessful when i try made payment by credit card.. Then second time i made oder use online bank in n the oder successfull.. How u feel after 2hour im waitting for my food n oder its cancelled... Its hapen many time to me...
Was this information helpful?
No (0)
Yes (0)
Food Panda customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have ordered a regular KitKat shake I have paid amount online, but I didn't receive my order and in online it shows you received delivered.

Hi My name is mahesh,

Today afternoon i gave a order for Biryani(Pehla niwala restaurant ) my order code : y5rx-vvly, but i didn't receive order its showing on foodpanda delivered.
delivery boy name: Sivareddy and his contact number is:[protected]
This Person did not pick my call also
I haven't received the food, i have ordered the food on 5-9-2018 at 2:40pm, my order code is w6hy-umcs. As per app notification food has marked delivered but i haven't received.
If you don't want to serve food panda so please let us know, we won't order again. Someone is hungry and waiting from last 1 hour and what they get nothing.
Hi,
Today I ordered cake, order is not delivered at home but status of order was showing as Delivered, I called delivery boy he was not answering my calls, even I started chat with customer care, I did not get any correct response from customer care representative. Very third class service provided by Food Panda. I lost my trust from Foodpanda
I have been told time and again that the refund has been initiated on the 30th of Aug. Its the 11th of Sept. And still it has not even got refunded in my account. And even my bank is saying that no such refund has been initiated from foodpanda's end to the bank. This is totally fraud. Please refund my moneu

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Food Panda
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    945
    Pending
    0
    Resolved
    64
    Food Panda Phone
    +91 12 4614 9200
    Food Panda Address
    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
    View all Food Panda contact information