[Resolved] Food Panda — foodpanda is not refunding my money, tried fool me on chat support | |||||
Order id : v6qc-fi8c Upi transaction id :[protected] Payu money reference id: [protected] ordered from foodpanda on 6th october. Order amount was rs91.42. Payment was done through google pay, but order got cancelled saying that they didn't receive money. Upon contacting foodpanda support i was able to raise refund request and got mail from payu money that my refund is processed and i have to wait for 7 days. After 7 days, i didn't got any money so i contacted foodpanda support again and they just said that refund was never processed. On sharing screenshot, chat support started saying refund is already credited. At this point i think they are just trying to throw me off and don't want to return my money. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Food Panda customer support has been notified about the posted complaint. | |||||
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+91 12 4614 9200
Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
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We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU