Food Panda — complaint regarding unprofessional customer support executives and delivery

Address:

Mumbai City, Maharashtra, 400086

Hello,
We always had a worst of the worst experience while ordering food from food panda, this time again we ordered something and landed up in frustrating situation where amount got deducted but we haven't received our food + as usual food panda customer care is the most careless team where nobody gives response or take interest in solving the issue.
We raised a complaint and approached so many times but no one replied so we had to waste our time in writing here.
Look after refund of order#z3jq-9pph