Food Panda — Delay by 45 minutes - happening for 2nd time

selvaraj v s

from Chennai, Tamil Nadu

Address:	Kanchipuram, Tamil Nadu, 600096
Website:	www.foodpanda.com

Hi,

My Order number Order ID v7vd-p9wt

Yesterday i ordered food in Jalapeno restaurant, Chennai. It should have been come by 9:20 PM .. But i got it by 10:05 PM only.

I made 3 calls to food panda.. The person who spoke firstly told like i will be getting a resolution after u get the order.

I asked for a refund of my order Since they have delayed my the order and we had arranged alternative for the dinner yesterday nite..

But the food panda representative who spoke to me third time was not ready to give refund.. His tone was not customer friendly.. I am asking his for the refund many times but he is not at all ready to hear me..

VERY VERY WORST CUSTOMER SERVICE.. I asked for refund of Rs.300 only.

But NOW AFTER YOUR WORST CUSTOMER SERVICE .. I just need THE COMPLETE AMOUNT of the order. which is Rs.630

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Comments

veera selvam

from Gobardanga, West Bengal

Now I am facing same problem in chennai, I ordered food in "aasife brothers" egmore branch, 12:30pm I ordered food, now time is 3:05pm, till now I am not getting food and delay notification, worst thing is, I called "aasife brothers" egmore branch, they told your delivery still not started, because waiting for other orders in my area.

My order if: v3jn-i2tv

Note: wait time food panda mentioned is 75mins, I already waited double the time.