Food Panda — delivery charges

Address:

411028

Date of incident: 20-oct-2018
Order number:
Delivery boy (Pradip khatal) has charged us inr.50/- for delivering the product. The name of the delivery boy is: pradip khatal. This boy has come along with his friend to deliver the order and that chap (His friend) has no idea about the service. He told us that since it is 3:30 pm, if you cancel the order then you will be starving otherwise it is better you pay inr.50/- and avail the order. I had no option other than going for payment of 50/- extra for this service. He was also saying to raise the complaint in the live chat and get the refund. I think you should take strict action against these # and terminate them immediately from the services so that other delivery boys do not think of doing it any further. I'm very much disappointed with the services that food panda has provided this afternoon to me. I request you to refund the said amount and take the strict action over them.