Food Panda — delivery man

I ordered food from near by restaurant, on food panda app with online payment with delivery charges included... When order was tracked it showed confirm and food getting ready.
A delivery man calls me and says, he wont deliver my parcel as he needed extra tips (Money), apart from actual total amount.
So rude and rubbish delivery person.
I didn't get my food. And without getting my food it showed delivered and no refund.
As a customer very disappointed and i have reviewed in my you tube to abandon food panda app and the things i went through...
This is not acceptable and its really bad that delivery man calls and say he wont... Rubbish
Was this information helpful?
No (0)
Yes (0)
Food Panda customer support has been notified about the posted complaint.
Complaint comments 

Comments

I dnt knw why am not able to order please do let me know. [protected] and [protected] what's the issue.
My order code-y9mh-ytle

No body response on customer care not able to contact. Order food online payment done but still not got my food. Calling to agent he said that his bike was puncher. No gave proper reply ...
I had ordered food from katchori kafe...it's been over 2 hours and I haven't received my food till. Is that the type of service that food panda has come down to? If it cannot be fulfilled, the order could have been declined instead of making a customer wait for hours.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Food Panda
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    945
    Pending
    0
    Resolved
    64
    Food Panda Phone
    +91 12 4614 9200
    Food Panda Address
    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
    View all Food Panda contact information