Food Panda — fake scheme

Address:Mumbai City, Maharashtra, 400064

I had order dessert under foodpanda's scheme for RS19..My order was accepted, money got cut but the delivery guy did not go to pick up my order ..After 4 hours foodpand said they will refund my order...I told them strickly that i dont want RS 19 back but the dessert that i had order since it was their scheme. I felt something fishy about it but stood my ground against their customer care chat...and finally they told me they will issue special voucher which will be valid for 1 month... When i went to use the voucher which was showing on my app it was not functioning and then one fine day that voucher also dissappeared..I have all the email conservation from foodpanda end..and also screenshot of the conversation by customer care. .I tried to contact them through mail but they are not reply ..i guess they are trying to wait for the one month to get over and then will say voucher expire ...
Was this information helpful?
No (0)
Yes (0)
Food Panda customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Food Panda
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    945
    Pending
    0
    Resolved
    64
    Food Panda Phone
    +91 12 4614 9200
    Food Panda Address
    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
    View all Food Panda contact information