Food Panda — Food from hello curry through foodpanda

Address:

Bangalore, Karnataka, 560051

Ordered dinner from hello curry in ulsoor through food panda on 6th may 2016. Order id m7vy-s7wh. Chicken roll was like just taken out from freezer, lollo pollo chicken was so pathetic that they used the same pieces that were in the chicken roll, methi parata was like 2 days old aata (Batter) being used
When i contacted food panda same day with photos of the food they said they tried reaching hello curry & the restaurant didnt respond, later yesterday (7th may 2016) i got a call from mr. Varun from hello curry (+91-[protected]) & he promised not to initiate any legal course of action or approach food inspector & he would refund my amount in full, but its been 2 days since either food panda or hello curry are bothered to answer my query.