Food Panda — food is not delivered for prepaid order

Address:	Pune, Maharashtra
Website:	www.foodpanda.in

I ordered food from a restaurant through Food Panda app having Order#t5ud-8w1i. Even after 2hrs of ordering I neither recieved the order nor be able to contact the customer support. While tracking the order from the app its saying my orrder is getting prepared and deliver boy is not picking up my call, even the app doesn't have a way to contact delivery boy, I had to reach out to the restaurant to get the number of the delivery boy so technically I paid the money but these loosers haven't delivered what I paid for.