Food Panda — food item received dripping in water

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	Foodpanda app

I received food 1.5 hours late, after that it was soaking in water when i received, when i asked foodpanda to return this order and give me a refund, the chat support lady spoke in ridiculous language.. She tells me to eat whatever food you received as the weather is bad outside and it's raining your food is bound to be dripping in water.. Highly objectionable customer services and ridiculous delivery