Food Panda — food not delivered and order cancelled after an hour of waiting

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I would like to file complaint against food panda due to consistent cancellation of my order after having to wait for approx one hour for one or the other reason.The order gets cancelled after an hour and I suffered a lot because of this since I ordered at night for dinner and after waiting for such a long time I used to see that the order gets cancelled.The refund any since the payment used to be made online used to receive by me after a day or two.This is highly unprofessional.I tried to talk to support but they were simply apologetic again and again.I would like to get a compensation against the suffering of the amount of the payment made by me for such order.