[Resolved] Food Panda — Food not delivered money not refunded fraud service

Chiya Chuchu

from Noida, Uttar Pradesh

Address:	Gurgaon, Haryana, 122003
Website:	www.foodpanda.com

I ordered 3 products from Foodpanda they accepted the order after 30 min they say item is not available guests waiting for dinner in my home

Then one guy comes with food very rude impolite abusive as if he is giving me free of cost food

I took the order as it was very late 11:30 pm
He never tallied the items and told all items are there

When I checked at table only one item was there and some salad of onion in 3 packets with chutney

I informed Foodpanda but they told restaurant is closed ask tomorrow I.e. today

Fraud committed by Foodpanda or there rider or restaurant, but I think rider took some items in between restaurant and my home...

Now they are not excepting there fault sad putting all blame on me ...

I want full refund of 1100+ rupees which I paid

NEVER BUY FROM FOODPANDA
NEVER BUY FROM FOODPANDA

REGARDS
KUSUM
[protected]

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Mar 31, 2017

Complaint marked as Resolved

Feb 19, 2017

Updated by Chiya Chuchu I ordered 3 products from Foodpanda they accepted the order after 30 min they say item is not available guests waiting for dinner in my home

Then one guy comes with food very rude impolite abusive as if he is giving me free of cost food

I took the order as it was very late 11:30 pm
He never tallied the items and told all items are there

When I checked at table only one item was there and some salad of onion in 3 packets with chutney

I informed Foodpanda but they told restaurant is closed ask tomorrow I.e. today

Fraud committed by Foodpanda or there rider or restaurant, but I think rider took some items in between restaurant and my home...

Now they are not excepting there fault sad putting all blame on me ...

I want full refund of 1100+ rupees which I paid

NEVER BUY FROM FOODPANDA
NEVER BUY FROM FOODPANDA

REGARDS
KUSUM
[protected]

Feb 19, 2017

Verified Support

Feb 20, 2017

Food Panda Customer Care's response Hi Kusum, We sincerely regret the experience you've been through. As per our telephonic conversation, please share your order/account details at [protected]@foodpanda.in so that we can help you with a satisfactory resolution. Thanks!