Food Panda — food panda order not delivered & amount deducted

Address:	Gurgaon, Haryana, 122002
Website:	www.foodpanda.in

Hi team,

I placed an order today @ 3:37 pm (Order no. Z5dj-28tk). My order was confirmed by restaurant.
After 1 hour i get notification on app that my order is delivered.
However the delivery guy never showed up on my door.

This is a serious issue as i wasted an hour for nothing.
And there was no communication regarding the same by delivery guy or foodpanda.

I want full refund for my order as it was never fulfilled and never delivered.

I also had a pathetic chat experience issue with your support lady named 'rita' who never looked into my issue and has extremely unhelpful.
Also you guys don't have a contact number where customer can complain. That is smart!!

Thanks,
Avinash