Food Panda — irresponsible behaviour

Address:

560029

I ordered food from a restaurant through food panda app having order id a304-r9ss. Even after 2hrs of ordering i neither recieved the order nor be able to contact the customer support. While tracking the order from the app its saying my orrder has been picked up from the restaurant although when contacted the restaurant they are saying no one picked up the food. When contacted the delivery person he is not picking the call and even if he is picking not saying anything. Even the restaurant authority is trying since past an hour. But in vain. Unfortunately the order is prepaid. This is the last time i am ordering from the irresponsible food panda.