Food Panda — non delivery after payment

Address:400093

Ordered crispy chicken from china world mumbai costing me rs 189/- for which i made the payment at 21:30 hrs dt 02/07/2018. Now it is 12:40 hrs the next day. The delivery status is showing 'delivered" and i am still awaiting my parcel. Neither am i being able to contact mr mohammed shaikh (Mob [protected]), your delivery boy, he is not picking it up. Kindly make sure that the order is being cancelled and assure a refund of the entire amount i paid by tomorrow, otherwise the complaint will be escalated to the higher authorities.
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Over 1 month ago Foodpanda missed out an item from my delivery. Despite chatting them at the time and then writing 4 e mails, no one at the company has had the decent or good manners to reply.

I can only think Foodpanda had zero customer service knowledge and does not care about its customers at all.

Shocking and disgraceful attitude.

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    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
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