Food Panda — pathetic app pathetic customer support | |||||
I paid for food which i never received and yet showed delivered. I tried contacting rider restaurant and then foodpanda chat where i wrote my whole concern for 7-8 time with different representatives because after every time there app would say reconnecting and show me that because i didn’t reply they had to end the chat. After this frustration i wrote an email (25sept) which tat suppose to be 8hrs to address my complaint but i got reply on 1oct long template apology which was simply sent for the heck of it because the representative didn’t even care to read the same as all i cared was to get my money back not a apology which was send to 100 of others like me. And yesterday only my brother placed an order faced same issue where money was paid but never received the order. Foodpanda is worst company ever i saw who’s taking our money not sending food in return and showing glitch in their app where need not to answer anybody. Scam scam foodpanda is a scam company. Was this information helpful? | |||||
Food Panda customer support has been notified about the posted complaint. | |||||
4 Comments | |||||
Comments
It is showed that your has delivered but I have not recieved it. I chated with support but no one replied.
I waited for my order so long no response from any side. The food panda customer care number is not there even. Worst app. Worst experience.
My Order not delivered to me
date 26/09/2018
order no y4fj-5jm5
name Brij Pal Singh
Ph no [protected]
date 26/09/2018
order no y4fj-5jm5
name Brij Pal Singh
Ph no [protected]
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View all 945 Food Panda reviews & complaints
+91 12 4614 9200
Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
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Mobile Phone [protected]
Today 21day happened.
But not get my refund and your all executive will not responding .I also sand my mail but no response.
When I get my money do you have any answer.?
Revert asap ether last stage I need to go consumer court.