Food Panda — refund not given as per timeline

Order no 5440516.
Hi all,
I did not receive my refund which was scheduled on september 01, 2018. Mail was sent to my personal email address that refund will be credited on september 01, within 4 hours.
I waited for whole day and lots of dispersion.
I placed order on 25th aug for birthday but chapati was so bad. I want full refund now which is 481. 00rupees. My celebration was so bad with this order.
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I ordered food from burger king with a valid coupon, tried a million times but my order was not received, this is damn [censored] and very irritating when you really want to have food.
Mujhe foodpanda me kam krte 3 weeks ho gye h lkin abhi tak ek bhi week ka ek bhi pesa cmpny ne nhi diya h or or krte h to bolte h office ajao office jake name n number likh k lota dete h yahi seen 2 hafto se chal rha h or chillate h...koi bhi bar nhi krta office me ulta sidha or bolte h...

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