Food Panda — refund or orders not refunded for cancelled order.

Address:

Pune, Maharashtra, 411027

I ordered food from foodpanda on 21 sep and 23 sep.. Food panda canceled the order but now it’s bewm 3 weeks they have not yet refunded the money... I tried chatting with their support team but they have same answer “ it is in progress..”.. I tried contacted them on twitter still no answer...

Please tell me the required steps to take so that i can get my refund

Order id
1) sep 23 2018 at 9:13 pmorder code: y6bx-2raf
2) sep 21 2018 at 8:58 pmorder code: s6wq-eoam