Food Panda — refund. order number u2ag-jfzw

Address:

400706

It’s been over 10 days and every time i try to contact foodpanda for my refund, they ask me to wait for 10 more days. Is this a game that they are playing? This was the first time i ever used their app and i’m have a really bad experience. They seem to not care about their customers at all. They people behind their support keep sending templates that they have. But never a solution to my problem. I have even sent emails to the customer support. Even then i’m getting no progress on the refund from their end. I’m tired of waiting and they’re making my asking for a refund look like a crime now. I want some quick action to be taken please.