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Food Panda

Food Panda — refund/unethical behaviour

Website:www.foodpanda.com

As i ordered from foodpanda on 18th sep... My 1st order got cancelled and 3nd order was delivered which was opened and half in quantity... So i tried reaching to there customer support.. I waited 4 hoirs but no one replied and app crashed... Next day when i addresed the same they told me to tell them on the same day of delivery... As its been more than 10 days according to there given time. And my 2 other orders are still in refund process... My issue is that will iever going to get my money back... Or simply should file a case in court and ask for apology and my money... As its there customer support fault they dont reply and every time i ask them about my refund status they give me 5 - 7 days time.
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Comments

I order some food but order is also not placed and till yet the refund is also not given 1st time i use this App food panda to order something and the experience is very wordet so please provide the solution ASAP.
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I placed an order 12:30
Pm
Your delivery boy called me 1:39pm
And he said sir I will be there in15 min,
Is this maintaining your orders. Food panda has don't know how to give delivery s in intime. This is totally bull [censored]
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I have ordered a pizza from this app and they cancelled my order without telling the reason! I just received a message saying your order has been cancelled and will receive your paytm money in 4hs but have not received it yet !
Reply
My order is not send my address payment sennt my account

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My food was not delivered to me and the status changed to delivered. When I tried to contact support through chat no one is available to help me out.This is not expected from Foodpanda.
The delivery boy did not even contact me to ask the address and all. I think the delivery boy took the food along with him and ate it.
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    +91 12 4614 9200
    Food Panda Address
    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
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