Food Panda — Regarding payment fraud

Address:530045
Website:www.foodpanda.in

Yesterday I had placed an order on food panda using my phone. The bill was 340₹. Since I got a notification that a code 'snapdeal' would give me a discount of 50%, I applied the coupon and thereafter selected cash payment. The coupon was applied and I was showed a message asking me to pay the amount after 50% off which is 170₹. When the delivery guy came, he asked me for 340₹ as the coupon was applicable only on online payments. When this was the case, why was I shown the amount as 170₹? I had to pay him 340 as it was 10:30 in the night and that was the only option for my dinner. The customer care guy tells me the same thing and apologises for the 'glitch' that showed me that the coupon was applied. Please look into the matter and help me out. 170₹ isn't much of an amount, but when this happens on a larger scale, they profit in crores.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Food Panda
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    945
    Pending
    0
    Resolved
    64
    Food Panda Phone
    +91 12 4614 9200
    Food Panda Address
    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
    View all Food Panda contact information