Food Panda — rude and unprofessional delivery agent

Address:

Mumbai City, Maharashtra, 400062

I had order ice cream from a place and there was an issue with the order otp as the application wasn't updated and then it was taking a little longer the delivery agent called my sister stupid and saying mean things under his breath to her and now food panda is calling and just troubling my sister about the order.
I believe whenever someone is providing a service the person should be polite and the way the delivery agent behaved was nowhere near to being polite.
I hope food panda does something about this and try to fix their service because this is no way for this unacceptable behavior.

Attaching bthe order details below.