Food Panda — send non veg food instead of veg

Address:Pune, Maharashtra
Website:Foodpanda

I ordered veg burger from mad momos in pune through food panda app. They sent me non veg burger. When i complained to food panda they asked for photo of the burger and after looking at the photo proceeded to tell me that its a veg burger not non veg. After a time they stopped responding to my complaints. I am attaching the photo of burger not that it will be much help and the conversation. You expect a level of decency but how this matter was handled showed gross negligence and inability to own up to mistakes and do something to correct it.
+9 photos
Was this information helpful?
No (0)
Yes (0)
Food Panda customer support has been notified about the posted complaint.
Complaint comments 

Comments

You cancel my orders and didn't inform me immediately.And haven't sent the money back yet!I'm so mad.The app appears that my orders is still been preparing all the time.I ask for request, but no one reply me ever!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Food Panda
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    945
    Pending
    0
    Resolved
    64
    Food Panda Phone
    +91 12 4614 9200
    Food Panda Address
    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
    View all Food Panda contact information