[Resolved] Food Panda — Spoiled food provided and no action been taken by food panda on this. | |||||
Reference to order no: Order ID s0zl-jk8i, i have received the spoiled food and the Food Panda team is not ready to address my query on it. They are leaving the chat (Hope you can very well track it) I have told the Food panda executive in chat that refund is not required to me and at the same time the amount should not be released to restaurant because they dont deserve as they have provided the spoiled food without considering the safety of the public. Later i received a call from restaurant people and they agreed that they will come and check the food as there is no chance of spoiled food. But till ow, no one has come to check it. Later i inquired the Food panda and i hope they have already released the payment and ofcourse Foodpanda might have also taken their share itseems. On this issue, the executives are not ready to chat and saying restaurants are not ready to refund. I request to refund my money back or donate it to the government dept which will be used for the public. Was this information helpful? | |||||
Mar 31, 2017 Complaint marked as Resolved Verified Support Feb 28, 2017 Food Panda Customer Care's response Hi Bhanu, We sincerely regret the experience you've been through. As per our telephonic and chat conversation, we have already passed this feedback to assure better services in the future. Thanks!
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