Food Panda — the executive is not taking the order

My order f0pc-82h9 was made at 5:09pm on october 7, 2018, is not placed as the executive is not picking up the order.

There was no option to cancel the order either. This is unacceptable. Please at least refund my money. It's a small amount, but what hurts is he total indifference and incompetence.

I tried calling, and all numbers listed were either switched off, or not working! It had been showing that the delivery boy yogesh is in that area but not taking the order... Kindly reply as soon as it possible...