Food Panda — this company commits to deliver food in 60 minutes and takes nearly 100 minutes

Address:	Pune, Maharashtra
Website:	Foodpanda

Hi my name is sumit kumar ambwani

I ordered food from food panda at 12:58am on 22nd july 2017. As per the commitment this company makes of delivering food in 60 minutes i made the payment and waited for my order confirmation. No sooner the order got confirmed it shows 100 minutes, second time with same restaurant this happened.

On chatting with foodpanda guy, after 30 minutes i was assured that the food will be delivered in next 30 minutes.
At same time i got a call from restaurant that if you want to cancel the order you can do so as it will take another 1 hour (I do have recording)
Hence i cancelled the order. Food panda guy pressed the refund and asked me to wait for 10 days.
My complaint is, this happens every time with this company. Also why don't they return the money in same time. This company also makes false comment.

Request you to please take strict actions against this company.

Regards
Sumit ambwani